LiveCA · Tier 2
Canada.
Native-language outbound in Canada, compliant to CASL.
This is operational guidance, not legal advice. We review every campaign with local counsel before launch.
- Languages
- English, French
- Call window
- 09:00–17:00
- America/Toronto
- Lead time
- ~3 weeks
- Statute
- CASL
What's legal here
CASL is stricter than CAN-SPAM. Consent and identification rules matter. French Quebec requires language care.
Registry screening: National DNCL
| Channel | Stance |
|---|---|
| Email (named) | Conditional |
| Email (generic) | Conditional |
| Phone | Conditional |
| LinkedIn / social | Permitted |
Why teams fail here
- Treating Canada as a US clone under CASL.
- Ignoring Quebec French requirements.
Related markets
United States
US · English
Call window · 13:00 UTC – 21:00 UTC
- Email: permitted (CAN-SPAM / TCPA)
- Phone: conditional (CAN-SPAM / TCPA)
- Social: permitted (CAN-SPAM / TCPA)
United Kingdom
GB · English
Call window · 08:00 UTC – 16:00 UTC
- Email: permitted (PECR reg. 22)
- Phone: permitted (PECR reg. 22)
- Social: permitted (PECR reg. 22)
France
FR · French
Call window · 07:00 UTC – 16:00 UTC
- Email: permitted (CPCE L.34-5 / CNIL)
- Phone: permitted (CPCE L.34-5 / CNIL)
- Social: permitted (CPCE L.34-5 / CNIL)